We asked Eric to evaluate a small dormer roof which had been leaking. While at our house, he offered to inspect the full roof and found hail damage, and our insurance company agreed. We obtained multiple quotes from other contractors, and selected Top Peak as we found Eric to be responsive, helpful, motivated, and knowledgeable. Throughout the planning process, Eric helped us to determine coverage and provided many options for the roof and gutters. He fully supported our own interests but also shared from his experience when appropriate, and we felt that he communicated clearly and transparently.
Once our project started, Eric was frequently on site, and supervised every key part of the installation, which gave us great peace of mind that things would be done correctly. He selected a competent crew and we were pleased with the installation process and quality of the work when finished. Further, he responded quickly to texts and kept us informed of progress throughout. We opted to have our gutters replaced, and the roof and gutters look truly impressive. Indeed, our neighbors on both sides have planned to replace their roofs and are strongly considering going with Top Peaks.
Of course, it is difficult to evaluate a roof's performance immediately, but in terms of service, installation process, and the appearance of the look, we are very impressed and give Top Peaks top marks.